Effective Date: 9/24/2025
Company: Pensacola Food Supply LLC, 607 New York Dr 32505, Pensacola, Florida (“we”, “us”, “our”).
Contact: pensacolafoodsupply@gmail.com

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with us — including placing orders, using our website, emailing or calling us, or receiving products or services. Replace the bracketed placeholders with your company details and have counsel review for legal compliance.

This Policy applies to personal information about customers, prospective customers, suppliers, contractors, website visitors, and other individuals whose information we process in connection with our food distribution business (frozen, refrigerated and packaged meats) in the United States and territories.

We collect information you provide directly and information collected automatically or from third parties.

• Contact details: name, business name, email, phone, billing and shipping addresses.
   
• Transaction data: order details, shipping instructions, delivery confirmations, purchase history, invoices.
   
• Payment details: payment card or bank information — note: full payment data is processed and stored by third-party payment processors.
   
• Communications: messages you send to us (email, chat, phone), customer service notes.
   

• Website usage: IP address, device and browser information, pages viewed, referrer, cookies and similar technologies, analytics and performance data.
   
• Location information: approximate location derived from IP address or shipping address you provide.
   

• Carriers and logistics partners (delivery status), payment processors, credit bureaus or business validation services, marketing service providers, and public sources.
   

We use personal information to:

• Process and fulfill orders, arrange shipping, and manage returns/claims.
   
• Communicate with you about orders, deliveries, recalls, food-safety notices, and promotions (when you opt in).
   
• Perform billing, invoicing, credit checks, collections, and fraud prevention.
   
• Maintain traceability and comply with food-safety, health, and regulatory requirements (USDA/FDA/ state rules).
   
• Improve and secure our services and website, perform analytics, and for internal business management.
   
• Comply with legal obligations and respond to lawful requests.
   

For jurisdictions that require it (e.g., the EU), we rely on contractual necessity, compliance with legal obligations, legitimate business interests (fraud prevention, network security, business operations), and consent for marketing communications.

We may share personal information with:

• Service providers: carriers, fulfillment and storage partners, payment processors, IT/cloud providers, analytics and marketing platforms.
   
• Business partners: wholesalers, brokers, or merchants when you order through a partner.
   
• Legal & safety: courts, law enforcement, or government authorities as required.
   
• Business transfers: in connection with mergers, acquisitions, or asset sales (with notice).
  We require vendors to protect personal information and only use it for permitted purposes.
   

We and our service providers use cookies and similar technologies to operate the website, provide features, and analyze usage. You can control cookies through your browser settings and opt-out tools for certain analytics/advertising providers.

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No security system is perfect; we cannot guarantee absolute security. We will notify affected individuals and regulators when legally required following a data breach.

We retain personal information as long as necessary to provide services, meet regulatory and tax obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

Data may be stored or processed in the United States. If we transfer data internationally, we use safeguards required by law.

Rights vary by jurisdiction. Depending on where you live, you may have rights to:

• Access the personal information we hold about you.
   
• Correct inaccurate personal information.
   
• Delete personal information (subject to legal/regulatory exceptions).
   
• Opt out of the sale of personal information (if applicable).
   
• Object to or restrict certain processing.
   
• Receive a copy of personal information in a portable format.
  To exercise rights, contact us at [privacy@[yourdomain].com] or by mail at the physical address above. We may require identity verification and will respond in accordance with applicable law.
   

California residents have additional rights under state law, including the right to request disclosure of personal information categories collected, sold, or disclosed, to request deletion, and to opt out of the sale/sharing of personal information for targeted advertising. To submit a request, use the contact details above and include “California Privacy Request” plus sufficient information for us to verify your identity. We do not knowingly sell personal information of minors under 16 without affirmative authorization.

Our website may link to third-party sites. We are not responsible for their privacy practices; review their privacy policies.

We do not knowingly collect personal information from children under 13. If you believe we collected such information, contact us and we will delete it as required by law. For users under 16, parental consent may be required under some laws.

We may update this Policy. Material changes will be posted with a new effective date. Continued use after changes constitutes acceptance.

For privacy questions or to exercise your rights:
Email: pensacolafoodsupply@gmail.com
Mail: Pensacola Food Supply LLC., 607 New York Dr 32505, Pensacola, FL